Agenda

Overview

Dell KACE Konference and Boot Kamp offer a multitude of educational opportunities for Dell KACE users. On the day before Konference and the day after Konference, Dell KACE will offer hands-on, full day instructional "Boot Kamp" sessions.

Dell World 2012

This year's KACE Konference is being held concurrently with Dell World. The majority of Konference structure is the same, but Dell World general IT track sessions, keynotes and expo sessions will be open to KACE Konference attendees free of charge. Konference will be held at the Hilton Austin and Dell World will be located at the Austin Convention Center—conveniently located across the street. All KACE User Konference attendees get free access to Dell World. This includes all keynotes, Super Sessions, Labs and activities - with the exception of the CIO track, which is invitation only.

Monday Dec 10
Tuesday Dec 11
Wednesday Dec 12
Thursday Dec 13

Monday- Boot Kamp Break General Technical Advanced Technical Sponsor Drop In Lab
Time	K1000 Track	K2000 Track
7:00am	Registration Opens, Breakfast
8:00am	K1000 Classes	K2000 Classes
10:00am	Break
10:30am	K1000 Classes	K2000 Classes
12:00pm	Lunch
1:00pm	K1000 Classes	K2000 Classes
3:00pm	Break
3:30pm	K1000 Classes	K2000 Classes
5:30pm	Registration Closes
6:00pm	Evening Reception

Tuesday- Konference Break General Technical Advanced Technical Sponsor Drop In Lab
Time	Topic	Self Paced Labs (Win & Mac)	Genius Bar	Sponsor Pavilion
7:00am	Registration Opens
8:00am	Welcome and Intros
8:30am	Keynote: General Manager, Dell Client Systems Management and Special Guest Speaker Rob Meinhardt, General Manager of Dell KACE, will discuss the trends and future potential of software and appliance-based solutions across systems management and the enterprise. Join us to find out! Peter Sagal, Host of Wait, Wait... Don't Tell Me! Wait, Wait...Don't Tell Me! has become one of the most popular shows on public radio, heard by two and half million listeners a week, on 450 public radio stations nationwide and via a popular podcast. The hour-long show has captivated news junkies nation-wide. You won't want to miss this relevant keynote, designed to entertain and inform. Keynote: General Manager, Dell Client Systems Management and Special Guest Speaker
9:00am
10:00am	Break		KACE Genius Bar The Genius Bar is open most of the User Konference and is staffed with Dell KACE subject matter experts from Engineering, Technical Support and Systems Engineering. Bring your technical questions and meet the product experts from Dell KACE. Stop on by. KACE Genius Bar	Sponsor Pavilion Visit KACE Partners in their exhibit stands and learn about how their complementary products and services can add value to your KACE Appliance deployment. Sponsor Pavilion
10:15am	Asset Management - Software License Compliance and Governance The K1000 Management Appliance includes many advanced features for automating asset management and license compliance. This sessions will take you from top to bottom of license compliance and governance using the K1000. Asset Management - Software License Compliance and Governance	Labs Third Party Reporting We will demonstrate how to connect to the KBX, create table relationships and write with relationships and write reports with 3rd party software. The labs will focus on these topics utilizing Microsoft Access. Software Distribution From beginner to expert, this session has something for everyone to learn about software distribution (managed installations). Drop in any time the lab is open and start with the skill level at which you feel most comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. K1000 Service Desk Whether you're setting up your new service desk, or you'd like to improve upon what you already have, from beginner to expert, this session has something for you to learn. Drop in any time the lab is open and start with whichever skill level you feel most comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. Patching Whether you are new to patching, new to K1000 patching, or a total expert, the self-paced patching lab has a track to fit your needs. Drop in any time the lab is open and start with whichever skill level you feel most comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. eKcellence Packs This instructor-led course will demonstrate some of the new packages that are available for your K1000/K2000 environments as part of an expanded training portfolio, and even a few packages you can use when you get home! The eKcellence Pack series from the Dell KACE JumpStart team is designed to add even more value to your K1000 and K2000 purchase by using known best practices and commonly seen needs from thousands of customers to begin configuring various portions of the appliance. The eKcellence packs are delivered by certified trainers and include training around the topic, as well as some light configuration from prescribed options. Instructor-led courses are registration-only and have limited seating. Most instructor-led sessions will be offered more than once during the Konference. Intel Intel vPro delivers powerful capabilities to manage, repair and re-image remote clients, regardless of the OS or machine state.Come to the Intel room for hands on session to learn about the experience using Dell KACE systems management tools and Dell's exclusive enhancements to vPro to manage remote machines regardless of OS, power state or health of the machines. In this session and hands-on lab, you will learn about and experience: Discovering and reporting on your vPro capable machines Activating vPro with the K1000 Perform remote client configuration unique to Dell hardware Configure power profile Configure the boot order Configure the BIOS settings Configure passwords* Perform remote operations like Perform KVM sessions Remotely manage power settings Generate reports for Hardware Inventory, Battery information, Out-of-band Manageability, and system provisioned Bomgar Experience the Bomgar Box and KACE K1000 working together in a completely integrated environment. Remote control your managed systems and invite customers to start Bomgar sessions from Service Desk tickets. Collaborate with multiple technicians sharing control of a remote system. Explore Bomgar features such as canned scripts, click-to-chat, Bomgar Buttons, and Jump Clients. Third Party Reporting Software Distribution K1000 Service Desk Patching eKcellence Packs Intel Bomgar
	K2000 Deployment Appliance 101 Learn how the K2000 Deployment Appliance revolutionizes systems deployment by optimizing the entire systems deployment lifecycle. This interactive session will cover key features of the K2000 such as K-imaging, scripted installation and remote recovery. K2000 Deployment Appliance 101
	Improving End-User Support with the K1000 Service Desk Attend this session to learn key K1000 service desk best practices. Learn how to use the K1000 to customize tickets and queues, set up parent/child ticket relationships, set up and take advantage of the service desk process capabilities. Improving End-User Support with the K1000 Service Desk
	Remote Site Management for your K series appliances Managing a number of remote sites can be a daunting challenge. In this session we'll show you how to improve your remote site management with K Series Appliances. Remote Site Management For Your K Series Appliances
	Dell Software Track: Secureworks
11:15am	Keynote: Bomgar Chief Strategy Officer Nathan McNeil
12:00pm	Lunch with Special Guest

1:00pm	Maximizing Reporting in K1000 5.4 The 5.4 version of K1000 adds more power to the reporting wizard. Join us to learn how to maximize the new interface. Maximizing Reporting in K1000 5.4	Labs Mac Software Distribution Mac software installations differ from Windows; New to Macs? New to managing them? Join us for this informative instructor-led hands-on class for how to distribute software to the Macintosh environment. Instructor-led courses are registration-only and have limited seating. Most instructor-led sessions will be offered more than once during the Konference. Software Distribution From beginner to expert, this session has something for you to learn about software distribution (managed installations). Drop in any time the lab is open and start with whichever skill level you feel most comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. K1000 Service Desk Whether you're setting up your new service desk, or you'd like to improve upon what you already have, from beginner to expert, this session has something for you to learn. Drop in any time the lab is open and start with whichever skill level you feel most comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. Patching Whether you are new to patching, new to K1000 patching, or a total expert, the self-paced patching lab has a track to fit your needs. Drop in any time the lab is open and start with whichever skill level you feel most comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. Assets Get hands on with tips and tricks for designing your asset management system. Physical devices, software license compliance, and much more are included in this self-paced asset management lab. Drop in any time the lab is open and start with whichever skill level you feel most comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are Instructor-assisted. Intel Intel vPro delivers powerful capabilities to manage, repair and re-image remote clients, regardless of the OS or machine state.Come to the Intel room for hands on session to learn about the experience using Dell KACE systems management tools and Dell's exclusive enhancements to vPro to manage remote machines regardless of OS, power state or health of the machines. In this session and hands-on lab, you will learn about and experience: Discovering and reporting on your vPro capable machines Activating vPro with the K1000 Perform remote client configuration unique to Dell hardware Configure power profile Configure the boot order Configure the BIOS settings Configure passwords* Perform remote operations like Perform KVM sessions Remotely manage power settings Generate reports for Hardware Inventory, Battery information, Out-of-band Manageability, and system provisioned Bomgar Experience the Bomgar Box and KACE K1000 working together in a completely integrated environment. Remote control your managed systems and invite customers to start Bomgar sessions from Service Desk tickets. Collaborate with multiple technicians sharing control of a remote system. Explore Bomgar features such as canned scripts, click-to-chat, Bomgar Buttons, and Jump Clients. Mac Software Distribution Software Distribution K1000 Service Desk Patching Assets Intel Bomgar
	K2000: Post-Install Troubleshooting Once the OS is deployed, your post-install tasks begin to customize the deployment for your environment. Figuring out what's gone wrong at that stage can be a challenge. Learn a number of strategies that can help your tasks succeed. K2000: Post-Install Troubleshooting
	Getting the Most from Asset Management The asset management capabilities of the K1000 are flexible as well as powerful. Join this session to see how extensible you can make it with applications outside of license compliance. Getting the Most from Asset Management
	K1000 Advanced Topics Our engineers will help you understand what's under the covers of your K1000 Appliance and dig into some advanced topics so that you to can be a K1000 whisperer. K1000 Advanced Topics
	Dell Software Track: Quest
	Customer Case Study: Locks Law Firm and the K1000
2:00pm	Birds of a Feather Sessions K1000 and Service Desk Management Appliance Using SQL to create custom reports and ticker rules — John Verbosky LDAP integration tips ITNinja community Windows installations: MSIs, MSTs and Admin install points	Labs Software Distribution From beginner to expert, this session has something for you to learn about software distribution (managed installations). Drop in any time the lab is open and start with whichever skill level you feel most comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. K1000 Service Desk Whether you're setting up your new service desk, or you'd like to improve upon what you already have, from beginner to expert, this session has something for you to learn. Drop in any time the lab is open and start with whichever skill level you feel most comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. Patching Whether you are new to patching, new to K1000 patching, or a total expert, the self-paced patching lab has a track to fit your needs. Drop in any time the lab is open and start with whichever skill level you feel comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. Assets Get hands on with tips and tricks for designing your asset management system. Physical devices, software license compliance, and much more are included in this self-paced asset management lab. Drop in any time the lab is open and start with whichever skill level you feel most comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. Bomgar Experience the Bomgar Box and KACE K1000 working together in a completely integrated environment. Remote control your managed systems and invite customers to start Bomgar sessions from Service Desk tickets. Collaborate with multiple technicians sharing control of a remote system. Explore Bomgar features such as canned scripts, click-to-chat, Bomgar Buttons, and Jump Clients. Software Distribution K1000 Service Desk Patching Assets Bomgar
	Dell Software Track: SonicWall
2:45pm	Break
3:00pm	K2000- KACE Native Imaging and Optimizing for Large Environments Large scale imaging has its own challenges pushing terabytes of data over the network. In this session, learn how to exercise the native imaging options of the K2000 to optimize your large deployments. K2000 - KACE Native Imaging and Optimizing for Large Environments	Labs Mac Imaging This instructor-led lab will let you get hands on with tips and tricks for imaging your Mac environment. These sessions include best practices, basics for Mac imaging, Netboot Environments, and more. Instructor led courses are registration-only and have limited seating. Most instructor-led sessions will be offered more than once during the Konference. SQL Reporting We will connect to the database, view tables, discuss table relationships, discover the basics of the MySQL query and develop queries to gather information from both single and multiple table scenarios. K1000 Service Desk Whether you're setting up your new service desk, or you'd like to improve upon what you already have, from beginner to expert, this session has something for you to learn. Drop in any time the lab is open and start with whichever skill level you feel most comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. Patching Whether you are new to patching, new to K1000 patching, or a total expert, the self-paced patching lab has a track to fit your needs. Drop in any time the lab is open and start with whichever skill level you feel most comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. Scripted Installs This hands on lab for building K2000 scripted installations will help you get comfortable from start to finish. With multiple offerings ranging from basics to advanced options and tools, there's a choice for every skill level. Drop in any time the lab is open and start with whichever skill level you feel most comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. Intel Intel vPro delivers powerful capabilities to manage, repair and re-image remote clients, regardless of the OS or machine state.Come to the Intel room for hands on session to learn about the experience using Dell KACE systems management tools and Dell's exclusive enhancements to vPro to manage remote machines regardless of OS, power state or health of the machines. In this session and hands-on lab, you will learn about and experience: Discovering and reporting on your vPro capable machines Activating vPro with the K1000 Perform remote client configuration unique to Dell hardware Configure power profile Configure the boot order Configure the BIOS settings Configure passwords* Perform remote operations like Perform KVM sessions Remotely manage power settings Generate reports for Hardware Inventory, Battery information, Out-of-band Manageability, and system provisioned Bomgar Experience the Bomgar Box and KACE K1000 working together in a completely integrated environment. Remote control your managed systems and invite customers to start Bomgar sessions from Service Desk tickets. Collaborate with multiple technicians sharing control of a remote system. Explore Bomgar features such as canned scripts, click-to-chat, Bomgar Buttons, and Jump Clients. Mac Imaging SQL Reporting K1000 Service Desk Patching Scripted Installs Intel Bomgar
	Enhanced Security and Compliance with Your K1000 The K1000 Management Appliance includes a number of features to help administrators address end-point security needs. Learn how to improve end-point security through OVAL and SCAP scans, patching, and security and configuration management. Enhanced Security and Compliance with Your K1000
	Unleash the Power of Smart Labels Successfully managing multiple groups of employees, workstations, servers and digital assets can seem like a daunting task. Join us to uncover the power of smart labels to make your life easier. Unleash the Power of Smart Labels
	Make It Your Own: the K1000 Service Desk Every organization wants to perfectly match their service desk capabilities to their needs. Join our engineers as they show some advanced methods for customizing the K1000 service desk. Make It Your Own: the K1000 Service Desk
	Dell Software Track: Open Manage Essentials
4:00pm	Birds of a Feather Sessions K3000 Mobile Management Appliance K2000 Deployment Appliance DataBOND peer-to-peer back up and recovery Managing Linux with KACE vWorkspace — affordable desktop virtualization	Labs Mac Imaging This instructor-led lab will let you get hands on with tips and tricks for imaging your Mac environment. These sessions include best practices, basics for Mac imaging, Netboot Environments, and more. Instructor led courses are registration-only and have limited seating. Most instructor-led sessions will be offered more than once during the Konference. Software Distribution From beginner to expert, this session has something for you to learn about software distribution (managed installations). Drop in any time the lab is open and start with whichever skill level you feel most comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. K1000 Service Desk Whether you're setting up your new service desk, or you'd like to improve upon what you already have, from beginner to expert, this session has something for you to learn. Drop in any time the lab is open and start with whichever skill level you feel most comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. Patching Whether you are new to patching, new to K1000 patching, or a total expert, the self-paced patching lab has a track to fit your needs. Drop in any time the lab is open and start with whichever skill level you feel comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. Scripted Installs This hands on lab for building K2000 scripted installations will help you get comfortable from start to finish. With multiple offerings ranging from basics to advanced options and tools, there's a choice for every skill level. Drop in any time the lab is open and start with whichever skill level you feel comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. Bomgar Experience the Bomgar Box and KACE K1000 working together in a completely integrated environment. Remote control your managed systems and invite customers to start Bomgar sessions from Service Desk tickets. Collaborate with multiple technicians sharing control of a remote system. Explore Bomgar features such as canned scripts, click-to-chat, Bomgar Buttons, and Jump Clients. Mac Imaging Software Distribution K1000 Service Desk Patching Scripted Installs Bomgar
	Customer Case Study: PING and Win7 Migration
	Dell Software Track: AppAssure
4:45pm	Wrap Up and End of Day 1
5:30pm	Registration Closes
6:00pm	Dell World at Austin City Limits Join Dell KACE Konference attendees and the Dell World folks for an evening of fun, food and music at Austin City Limits Live at the Moody Theater! Admission is part of your Konference attendance fees. Dell World at Austin City Limits

Wednesday- Konference Break General Technical Advanced Technical Sponsor Drop In Lab
Time	Topic	Self Paced Labs (Win & Mac)	Genius Bar	Sponsor Pavilion
7:00am	Registration Opens
7:30am
8:00am	Welcome Back Keynote: John Swainson, President Dell Software Group
9:15am	Engineering Product Introductions and Demo: Dave Kloba, Dell KACE Software Engineer Director
10:15am	Break to see President Clinton Keynote at Dell World	Labs Mac Imaging This instructor-led lab will let you get hands on with tips and tricks for imaging your Mac environment. These sessions include best practices, basics for Mac imaging, Netboot Environments, and more. Instructor-led courses are registration-only and have limited seating. Most instructor-led sessions will be offered more than once during the Konference. Software Distribution From beginner to expert, this session has something for you to learn about software distribution (managed installations). Drop in any time the lab is open and start with whichever skill level you feel most comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. Third Party Reporting We will demonstrate how to connect to the KBX, create table relationships and write with relationships and write reports with 3rd party software. The labs will focus on these topics utilizing Microsoft Access. Patching Whether you are new to patching, new to K1000 patching, or a total expert, the self-paced patching lab has a track to fit your needs. Drop in any time the lab is open and start with whichever skill level you feel most comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. Scripted Installs This hands on lab for building K2000 scripted installations will help you get comfortable from start to finish. With multiple offerings ranging from basics to advanced options and tools, there's a choice for every skill level. Drop in any time the lab is open and start with whichever skill level you feel most comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. Mac Imaging Software Distribution Third Party Reporting Patching Scripted installs	KACE Genius Bar The Genius Bar is open most of the User Konference and is staffed with Dell KACE subject matter experts from Engineering, Technical Support and Systems Engineering. Bring your technical questions and meet the product experts from Dell KACE. Stop on by. KACE Genius Bar	Sponsor Pavilion Visit KACE Partners in their exhibit stands and learn about how their complementary products and services can add value to your KACE Appliance deployment. Sponsor Pavilion



11:15am		Labs Patching Whether you are new to patching, new to K1000 patching, or a total expert, the self-paced patching lab has a track to fit your needs. Drop in any time the lab is open and start with whichever skill level you feel most comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. Scripted installs This hands on lab for building K2000 scripted installations will help you get comfortable from start to finish. With multiple offerings ranging from basics to advanced options and tools, there's a choice for every skill level. Drop in any time the lab is open and start with whichever skill level you feel most comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. Patching Scripted installs

12:30pm	Lunch
1:30pm	Dell KACE Product Roadmap
2:30pm	Mobility 101 The BYOD trend means that you now face the challenge of securing personal mobile devices being used to access protected data. Let us help show you the value of a mobile management strategy that lets you say yes to enabling mobile devices while protecting your organization's assets. Mobility 101	Labs eKcellence Packs This instructor-led course will demonstrate some of the new packages that are available for your K1000/K2000 environments as part of an expanded training portfolio and even a few packages you can use when you get home! The eKcellence Pack series from the Dell KACE JumpStart team is designed to add even more value to your K1000 and K2000 purchase by using known best practices and commonly seen needs from thousands of customers to begin configuring various portions of the appliance. The eKcellence packs are delivered by certified trainers and include training around the topic, as well as some light configuration from prescribed options. Instructor-led courses are registration-only and have limited seating. Most instructor-led sessions will be offered more than once during the Konference. Software Distribution From beginner to expert, this session has something for everyone to learn about software distribution (managed installations). Drop in any time the lab is open and start with whichever skill level you feel most comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. K1000 Service Desk Whether you're setting up your new service desk, or you'd like to improve upon what you already have, from beginner to expert, this session has something for you to learn. Drop in any time the lab is open and start with whichever skill level you feel most comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. Patching Whether you are new to patching, new to K1000 patching, or a total expert, the self-paced patching lab has a track to fit your needs. Drop in any time the lab is open and start with whichever skill level you feel most comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. Assets Get hands on with tips and tricks for designing your asset management system. Physical devices, software license compliance, and much more are included in this self-paced asset management lab. Drop in any time the lab is open and start with whichever skill level you feel comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. Intel Intel vPro delivers powerful capabilities to manage, repair and re-image remote clients, regardless of the OS or machine state.Come to the Intel room for hands on session to learn about the experience using Dell KACE systems management tools and Dell's exclusive enhancements to vPro to manage remote machines regardless of OS, power state or health of the machines. In this session and hands-on lab, you will learn about and experience: Discovering and reporting on your vPro capable machines Activating vPro with the K1000 Perform remote client configuration unique to Dell hardware Configure power profile Configure the boot order Configure the BIOS settings Configure passwords* Perform remote operations like Perform KVM sessions Remotely manage power settings Generate reports for Hardware Inventory, Battery information, Out-of-band Manageability, and system provisioned eKcellence Packs Software Distribution K1000 Service Desk Patching Assets Intel
	Mac Software Packaging/Scripting Unlock the power of managing your Mac workstations. Attendees will be shown the details of managed installs and scripting for your Mac PCs. Mac Software Packaging/Scripting
	K2000 - Under the Covers Think you know everything there is to know about your K2000? Think again, in this advanced session we'll dig deep to give you a fuller understanding of the architecture of the K2000. K2000 - Under the Covers
	Custom SQL Reporting and the K1000 Database Take your reports to a new level! This in-depth view of the K1000 MySQL database will give you techniques and tips on how to create new reports and customize existing reports. Custom SQL Reporting and the K1000 Database
	Dell Software Track: Boomi
3:30pm	Break
3:45pm	Making the Most of Your Integrated K1000/K2000 Appliances Simplify your daily tasks by taking advantage of the integration of the K1000 and K2000. By sharing resources and labels you can more easily and quickly manage all your systems. Best practices and techniques to boost your producitivity will be presented in-depth. Making the Most of Your Integrated K1000/K2000 Appliances	Labs Mac Software Mac software installations differ from Windows. New to Macs? New to managing them? Join us for this informative instructor-led hands-on class on how to distribute software to the Macintosh environment. Instructor-led courses are registration-only and have limited seating. Most instructor-led sessions will be offered more than once during the Konference. SQL Reporting We will connect to the database, view tables, discuss table relationships, discover the basics of the MySQL query and develop queries to gather information from both single and multiple table scenarios. K1000 Service Desk Whether you're setting up your new service desk, or you'd like to improve upon what you already have, from beginner to expert, this session has something for you to learn. Drop in any time the lab is open and start with whichever skill level you feel most comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. Patching Whether you are new to patching, new to K1000 patching, or a total expert, the self-paced patching lab has a track to fit your needs. Drop in any time the lab is open and start with whichever skill level you feel most comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. Assets Get hands on with tips and tricks for designing your asset management system. Physical devices, software license compliance, and much more are included in this self-paced asset management lab. Drop in any time the lab is open and start with whichever skill level you feel comfortable. The self-paced classrooms have multiple exercises and are open to all attendees. These sessions are first-come, first-serve and may have seats opening up at any time throughout the scheduled lab time. Self-paced rooms are instructor-assisted. Intel Intel vPro delivers powerful capabilities to manage, repair and re-image remote clients, regardless of the OS or machine state.Come to the Intel room for hands on session to learn about the experience using Dell KACE systems management tools and Dell's exclusive enhancements to vPro to manage remote machines regardless of OS, power state or health of the machines. In this session and hands-on lab, you will learn about and experience: Discovering and reporting on your vPro capable machines Activating vPro with the K1000 Perform remote client configuration unique to Dell hardware Configure power profile Configure the boot order Configure the BIOS settings Configure passwords* Perform remote operations like Perform KVM sessions Remotely manage power settings Generate reports for Hardware Inventory, Battery information, Out-of-band Manageability, and system provisioned Mac Software SQL Reporting K1000 Service Desk Patching Assets Intel
	Maximizing the KACE Boot Environment The K2000 Boot Environment is required for imaging and network install operations and is also useful as a recovery and troubleshooting tool. Learning how to get the most out of it makes your K2000 even more powerful. Maximizing the KACE Boot Environment
	Introduction to Mobile Management with the K3000 Dell KACE Systems Management Appliances simplify the management of desktops, laptops and servers, and now these capabilities extend to Android and iOS-based systems. Join us to see an overview of how Dell KACE Appliances can secure and control mobile devices. Introduction to Mobile Management with the K3000
	Windows Agent Architecture and Troubleshooting Overview Our new 5.4 agent provides an improved architecture, as well as streemlined troubleshooting capabilities. We'll cover the changes that have been made to our agent architecture and how you can use the agent to customize and troubleshoot your deployment environment. Windows Agent Architecture and Troubleshooting Overview
4:45pm	Wrap Up and Awards
5:30pm	Registration Closes

Thursday- Boot Kamp Break General Technical Advanced Technical Sponsor Drop In Lab
Time	K1000 Track	K2000 Track
7:00am	Registration Opens, Breakfast
8:00am	K1000 Classes	K2000 Classes
10:00am	Break
10:30am	K1000 Classes	K2000 Classes
12:00pm	Lunch
1:00pm	K1000 Classes	K2000 Classes
3:00pm	Break
3:30pm	K1000 Classes	K2000 Classes
6:00pm	Evening Reception

Agenda

Overview

Dell World 2012

Monday- Boot Kamp

Tuesday- Konference

Wednesday- Konference

Thursday- Boot Kamp

Sponsored by: